- GEAR FOR MEN
- GEAR FOR WOMEN
- New Arrival
No item that is damaged, soiled or worn will be accepted for a refund, exchange or store credit. All Items are inspected by our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not new, the item will be sent back to you and we will not refund your order. Please follow these guidelines to send back your order to be refunded.
All apparel must be returned in brand new condition as originally received, unworn or unused for any ride. Properly package to avoid wrinkles to the leather or material and or any damage that can occur on route to our warehouse. Use an appropriate sized box to ship back your order. All hangtags must be attached to the item. If the hang tags are removed or not included with the product there will be a restocking fee applied to your return or the product will be rejected. If the item you are returning has removable armor and has been removed, please place the armor back in the correct armor pockets on or you will be charged a restocking fee. Do not include the armor within the package contents. All accessories must be returned with the item, this includes armor, removable inside lining and any accessories the apparel was shipped with. Item must be returned in new condition.
Any product that arrives sealed must be returned sealed. If the product is returned opened with signs of an install, it will be rejected. Motorcycle house cannot accept parts that were previously installed. All items must be returned as originally shipped to you in order to restock. If any item is installed and has signs of an installation, it will be rejected.
If you believe a product was shipped in error from Motorcyclehouse ,arrives defective, or was damaged in transit, please contact Customer Service so we can assist with the problem. Please keep in mind that you must call or email us immediately to report the problem with your order once it is delivered. Late Returns & Rejected Returns That Do Not Meet our Return Policy Unfortunately, items received after the 30-day return period cannot be accepted as a return. If your return does not meet our 30 day return policy, your returned items will be rejected and returned to you at your expense. If we receive the same late return package a second time, we will keep your merchandise and no credit or exchange will be processed, this also applies to a return that was not accepted and rejected by your return department.
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