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Open Box Policy


Open Box merchandise are products that have been purchased and delivered to other customers, and then returned to Motorcyclehouse.com. MotorcycleHouse.com checks inspect, tests Open Box products for basic functionality only. Due to the varying quality of products returned to MotorcycleHouse.com, MotorcycleHouse.com makes the best attempt to supply the original accessories for Open Box products. However, regardless of what the product description says, MotorcycleHouse.com only guarantees that you will receive the product itself, boxes, wraps, accessories may or may not be included. Bear in mind that your open box product may not contain original tags, accessories, covers, etc. Additionally, the product may exhibit cosmetic imperfections as a result of its having been previously opened. MotorcycleHouse.com will not send you any missing accessory or part, even if the accessory is required in order to properly make use of all the product’s advertised functions. While MotorcycleHouse.com does not like to discourage sales, please purchase open box products only if you know how to deal with potential missing accessories. Please do your own due diligence of the open box products you are purchasing, read our detail product description regarding the product condition. All open box items are non-returnable and non-refundable, all sales are final.

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